Flying would be undertaken strictly as per current rules & regulations of DGCA, India.
Route for Joy ride on any given day / time are decided by the Air traffic control of Juhu Airport as per the runway in operation at Santacruz airport at that point of time. Clients can postpone the ride to any other time and day if they wish to fly any specific route. But cancellations of confirmed booking because of pre decided route will attract 50 % of cancellation fee.
Incase of bad weather on the day of flying, the flying can be undertaken next day or any other day as convenient to the client. Rescheduling for another date will be FOC. Cancellations will attract 25% of the total amount.
Cancellation by client of a confirmed booking for any reason within 24 hours to 4 hours prior to the estimated departure time will attract 50% of amount as cancellation charges. Less than 4 Hours notice will be treated as NO SHOW and entire amount forfeited.
100% payment in advance at the time of booking and booking should be done atleast 24 hrs before the desired date. How ever on all working days 06 hours notice will be good enough with advance payment.
All Passengers are to report 30 minutes prior (R) 30 min prior to estimated departure time at Airports Authority of India entry gate of Juhu Airport which is near Nanavati hospital next to Indian Oil petrol pump on SV road, Vile Parle (W) with valid government ID proofs. In case the passengers are reporting less than 30 min prior to the estimated departure time, will be declared as NO SHOW Passengers and no refund will be entertained. How ever if the passengers wish to fly after no show, they have an option to avail the ride by paying additional 30 % of the total amount as penalty.
Passengers would be denied boarding incase they are under the influence of Alcohol or any sedatives or armed with any weapon.
Incase the passengers are foreign nationals, their passport and visa details have to be provided well in advance for submission to the ATC for authorizing their entry at the gate. Booking confirmation will be given after receipt of these documents only.
Re‐scheduling of confirmed booking is permitted 2 Hours prior to departure on all working days. On holidays no rescheduling is permitted. 30% amount will be charged as penalty for re‐scheduling on holidays.
After 5pm Rs.3500/‐ will be additional as watch extension charges of ATC Juhu. No rides are permitted beyond 6Pm.
Aerial photography is strictly prohibited.
Pilots’ decision will be final for carriage of passengers as per weight limitations of the helicopter.
Regular time for helicopter ride is from 10 am to 4:30pm on all days. On 2nd, 4th Saturdays, all Sundays and other govt. Holidays Rs.2, 000/‐ will be charged extra for any flying less than one hour duration. Also less than 30 min flying will not be entertained on these days.